Greater Manchester has one of the highest densities of independent pharmacies in the UK. But with the recent "Pharmacy First" initiatives, the pressure on these teams has reached a boiling point.
If you're a pharmacist in Manchester, you're likely spending 2 to 3 hours of your day doing something you weren't trained to do: answering the phone to check if a specific medication is in stock.
The 75% Problem
Our data shows that 75% of pharmacy calls are repetitive.
"Is my prescription ready?"
"Do you have [Brand Name] in stock?"
"What are your opening hours?"
Every time a pharmacist stops checking a prescription to answer one of these questions, the workflow breaks. It increases the risk of error and slows down the service for the people standing at the counter.
How Clero Integrates with Manchester Pharmacies
We designed the Clero Pharmacy AI to talk directly to your inventory and PMR systems (like RX Web or Titan).
When a patient calls your Manchester branch to check stock, Clero:
Identifies the medication.
Cross-references your real-time stock levels.
Provides an instant answer and offers to put it aside for them.
All of this happens without your staff ever touching the phone.
Reducing the "Peak-Time" Chaos
Manchester's pharmacies are busiest during the commute - early morning and late afternoon. This is also when the phones ring the most. By automating these "Stock & Status" queries, you're not just saving time; you're improving the safety and sanity of your pharmacy team.