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The Midlands Innovation Hub: Solving the Healthcare Digital Divide

December 18, 2025
2 min read

Hashir Hamid

CTO, Clero AI

The West Midlands is rapidly becoming the UK’s "Silicon Valley" for HealthTech.

With the recent launch of the Birmingham Health Innovation Campus (BHIC) and the expansion of the West Midlands Health Tech Innovation Accelerator (WMHTIA), the region is now home to the UK’s largest medical device cluster. But while the laboratories are developing world-class treatments, many local clinics are still struggling with 20th-century administrative hurdles.

The "Digital Divide" in the Midlands

Despite the billions being invested in regional Life Sciences, the average GP or dental surgery in Birmingham or Coventry is still losing up to 30% of their potential patient leads to a simple busy tone. The innovation happening in our universities needs to be matched at the practice front desk.

How Clero is Supporting the Midlands Growth Plan

As a part of this regional ecosystem, Clero is bridging the gap between high-level engineering and daily clinical operations. We are helping West Midlands clinics pivot from "surviving" the morning rush to "thriving" through:

Infrastructure Resilience: Our AI voice agents provide a scalable communication layer that doesn't rely on local recruitment challenges.

Economic Impact: By capturing every call, we are helping local businesses recover "ghost revenue" - reinvesting those funds back into the Midlands economy.

Sustainable Scaling: Birmingham is a city of growth. Clero allows practices to expand their patient lists without the exponential increase in administrative overhead.

The future of healthcare in the Midlands isn't just about new drugs; it’s about making sure every patient who picks up the phone actually gets the care they need.

Is your Midlands practice ready for the 2026 digital shift?

Join the Midlands HealthTech revolution.

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The Midlands Innovation Hub: Solving the Healthcare Digital Divide | Clero Blog