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Why We Built Clero: The Founder Story Behind Our Dental AI Receptionist

May 30, 2026

Clero Founders

How Clero started

Clero began with a sharp, enterprise problem: dental clinics were losing high-value patients every time the phone rang and nobody could answer. Receptionists are juggling appointments, admin, and out-of-hours calls, yet every missed inquiry can erode revenue and trust. We built Clero as a calm, reliable AI receptionist that answers those calls, respects clinic rules, logs context for the human team, and leaves receptionists to focus on the in-person patient.

Ahmad Abdelaal and Hashir Hamid presenting Clero at Google Headquarters in London
Ahmad Abdelaal and Hashir Hamid presenting Clero, at the Google Headquarters in London in front of investors.

The first prototype arrived after dozens of clinic visits, cleaner queues, and hard data. It was not a competition-grade experiment—it was a solution deployed with contracts, integrations, and performance metrics. Clinics quickly treated Clero as a partner, not a promise.

Meet the founders

Ahmad Abdelaal brings clinical empathy, operations experience, and a grounding in healthcare AI research. He worked behind busy dental desks, studied medicine at UCL, and helped deliver applied AI projects inside NHS settings. That combination means he speaks both patient anxiety and technical rigor, which clinics expect in a partner that interacts with their patients.

Hashir Hamid carries the engineering discipline that enterprise systems depend on. He builds resilient software, contributes to robotics and AI research, and knows how to ship scalable code into noisy, regulated environments. Together, Ahmad and Hashir deliver the kind of credibility clinics look for in a long-term communication layer.

Enterprise focus

Clero is built, deployed, and measured like an enterprise service. We integrate with practice management systems, operate with uptime monitoring, and offer SLAs that reflect clinic responsibility. Today, Clero handles thousands of calls for busy dental groups, captures out-of-hours leads, reduces missed bookings, and protects receptionists from burnout. That is the proof we place in front of clinic leadership—not awards or student accolades.

The Clero team speaking with dentists and practice owners at BDIA Dental Showcase
The Clero team speaking with dentists and practice owners at the BDIA Dental Showcase.

Running a dental clinic and struggling with missed calls, front-desk overload, or out-of-hours bookings? See how Clero's AI receptionist helps dental practices answer more calls, capture more bookings, and reduce pressure on reception teams.

Want to see how Clero handles dental calls?

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Why We Built Clero: The Founder Story Behind Our Dental AI Receptionist | Clero Blog | Clero