2-week free pilot + live call audit

Clero
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Clero × CareStack

Integrate CareStack with Clero

Route callers to the right location, map providers and treatments, and book live into CareStack, built for busy single sites and multi-practice groups.

CareStack

Enterprise-ready call handling for CareStack estates

CareStack is one of Clero's primary booking handlers. The AI can check availability across mapped locations, match or create patients, and write appointments to the correct provider and chair configuration you define.

Central and site teams stay in CareStack. Clero absorbs phone demand, respects multi-location routing, and keeps diaries accurate without a second scheduling tool.

Working with CareStack

Four ways Clero works with CareStack practices: after hours, peak hours, confirmation calls, and social leads, all writing back into your diaries.

  • 01

    Out-of-hours call handling

    Patients who call outside business hours, on weekends, or bank holidays should not hit voicemail and drift to a competitor that is open. Clero runs 24/7, answers those calls, and books them into CareStack.

  • 02

    In-hours & peak-hours call handling

    AI answers your main number, handles FAQs and bookings, and passes complex or clinical queries back to the practice. No patients waiting in the queue with hold music.

  • 03

    Automated appointment confirmations

    Outbound AI calls confirm, reschedule, or cancel appointments, creating an active confirmation flow rather than passive email reminders, so no-shows drop and CareStack status stays in sync.

  • 04

    Social media & lead integration

    Pulls leads from Facebook, Instagram, Google Ads, and more into Clero so AI can convert them into CareStack bookings instead of letting social interest decay.

Clero Outbound Calling dashboard showing appointment confirmation calls with CareStack status and call outcomes
Appointment confirmations in the Clero dashboard: outbound AI calls to confirm patients will attend their appointments. This system has reduced No-shows/FTA by 30% in some practices.

How it works

What happens on a typical CareStack call.

  1. Call routed

    Clero answers and identifies the right CareStack location and request type under your rules.

  2. Capacity checked

    Live availability is read from CareStack for the mapped providers and chairs.

  3. Booking written

    The appointment appears in CareStack instantly for site and central teams to review.

Setup

  1. Connect CareStack

    Link Clero to your CareStack organisation with the credentials and locations you authorise.

  2. Map locations and providers

    Align phone paths, sites, dentists, and treatments so bookings never land in the wrong diary.

  3. Configure operatories and rules

    Set chair logic, hours, escalation, and what must always go to a human.

  4. Pilot, then roll out

    Test one location end-to-end, then expand to the rest of the estate when diaries look correct.

Testimonial

The receptionists have noticeably felt their workload has reduced, and things are running a lot more efficiently now. When I said do you want Clero to go, they all said No!
Olga Popova - Practice ManagerDublin Dental GroupFrom a CareStack practice group using Clero for multi-location call handling and booking.

Ready to connect CareStack?

Walk through practice setup, call rules, and a live test with the Clero team.

Common questions

Still deciding? Ask anything about Clero and CareStack.

A full booking connection for CareStack practices and groups: availability, patient handling, and diary write-back from inbound calls.